Consult. Improve. Innovate.

Welcome to the DHRM Center for Excellence (CFE) website. 

Our goal at the CFE is to increase the business, operational, and strategic impact of human resource practices for the State of Utah. We accomplish this through:

  • Providing consultation and support services to agency executives, while working in collaboration with DHRM’s field office staff.
  • Overseeing DHRM’s operational excellence projects focused on improving efficiencies and increasing customer value.
  • Collaborating with our local HR offices and agency leaders to deploy progressive HR best practices.

Please see our primary and featured services below. To request a service click on the “Get Started” link on the navigation bar above.

Primary Services


We have tools to help you achieve a better understanding of your workforce in terms of engagement, culture and satisfaction.

Turnover Analysis

We can help you obtain a clear picture of turnover within your organization and identify viable applications to improve retention.

(480) 434-2433

We can help you design a talent acquisition strategy if you are looking for high demand or hard to find skill sets, having difficulty retaining top employees, or wanting to plan for future workforce needs.

Organizational Change Support

Change is a rule for business success and it is also on of our biggest hurdles. Our consultation aims to produce strategies and action plans that show how to lead change successfully in both its technical and adaptive elements.


We provide a host of courses and learning programs that will help equip your current management and supervisory staff members for success, and also develop talent for mid-management and executive-level succession.

Featured Services


Through a series of short employee surveys conducted over the employee life cycle, we provide a collection of high-level indicators that help you quickly identify areas where your organization and workforce may need some attention.


Talent Acquisition Strategies

Recruiting for the right talent can be a challenge, even more so for hard to fill or high turnover jobs. We will review available data, required and desired skills sets, and recruitment practices to develop a recruitment strategy that will enable you to solve unique staffing needs.

Organizational Leadership Conference

The Center for Excellence hosts an Organizational Leadership Conference each year in the spring, featuring locally, regionally and nationally acclaimed speakers on key management and leadership topics.

See some projects

Our Leadership Team

Jeff Mulitalo

Executive Director/Chief Strategy Officer


Director, Recruitment and Classification


Director, Learning and Development

(450) 895-8657

Director, ERIC and Systems Support

Nate Winters

Director, Finance and Compensation


Manager, Portfolio and Project
See all our employees